At Costello Advertising, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, request information, communicate with us, or otherwise interact with Costello Advertising, including through our advertising and marketing campaigns.
1. Information We Collect
Depending on how you interact with us, we may collect:
· Name
· Email address
· Phone number
· Business name
· Website address
· Business and marketing information
· Information you provide through forms, surveys, or other communications
· Information related to your inquiries or requests
· Information collected through cookies, analytics, and similar technologies when you use our website
We collect this information when you voluntarily provide it to us or when it is automatically collected through your use of our website.
2. How We Use Your Information
We may use the information we collect to:
· Respond to your inquiries and requests
· Provide information, resources, and materials you request
· Communicate with you about Costello Advertising and our services
· Follow up regarding an inquiry, request, or interaction with us
· Send email or text/SMS communications when you have provided the appropriate consent
· Provide marketing information, promotional content, and updates about our services when permitted
· Schedule and manage consultations, appointments, or demonstrations
· Improve our website, services, advertising, and customer experience
· Maintain and secure our systems
· Comply with applicable laws, regulations, and legal obligations
3. SMS / Text Messaging
If you voluntarily provide your phone number and separately opt in to receive text messages from Costello Advertising, we may use your phone number to send SMS communications related to the messaging program for which you provided consent.
These messages may include information or resources you requested, follow-up communications, responses to your inquiries, appointment-related communications, and marketing or promotional messages, depending on the type of consent you provide.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below.
Your consent to receive SMS messages is not a condition of purchasing any products or services from Costello Advertising.
4. Information Sharing and Disclosure
We do not sell or rent your personal information.
We may disclose information when reasonably necessary:
· To comply with applicable laws, regulations, legal processes, or governmental requests
· To protect the rights, property, or safety of Costello Advertising, our users, clients, or others
· To service providers and subcontractors that provide services necessary to operate our business, such as technology, communications, hosting, customer service, analytics, scheduling, or payment processing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or transfer SMS opt-in data or SMS consent information to third parties or affiliates for their own marketing or promotional purposes.
5. Cookies and Analytics
Our website may use cookies, analytics tools, pixels, and similar technologies to understand website traffic, improve our website, measure advertising performance, and improve our services.
These technologies may collect information such as browser type, device information, pages visited, approximate location, referring website, and interactions with our website.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect the personal information we maintain.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information using reasonable safeguards, we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding the personal information we maintain about you, including the right to request access, correction, or deletion of your information.
You may also withdraw your consent to receive marketing communications or SMS messages at any time.
To make a privacy-related request, contact us at: [email protected]
8. Third-Party Websites and Services
Our website, advertisements, or communications may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable requirements.
Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Costello Advertising
Email: [email protected]
Phone: (505) 355-0058